Since 2006, JKE&A has engaged with more than 50 clients across the U.S. in all aspects promoting improvement of social services delivery to include comprehensive systems change; program design; program and organizational evaluation; System of Care values in work with families and children; accreditation; grant capture; grant implementation and outcome evaluation; research; financing and cost analysis, to include consultation on braided and blended funding; and program technology needs. JKE&A believes that organizations, at all levels, must have fresh perspective, a solid operational framework, and metrics to be innovative and accountable. Our customized solutions include:

Analysis-1

Readiness Assessment and Gap Analysis

Readiness Assessment and Gap Analysis

Proposal_Writing-1

Proposal Development and Writing

Proposal Development and Writing

Program Design-1

Strategic Program Design and Execution Planning

Strategic Program Design and Execution Planning

CBC-1

Community-Based Care Transformations

Community-Based Care Transformations

Evaluation-1

Research and Evaluation

Research and Evaluation

Consultation-3

Accreditation Consultation

Accreditation Consultation

Our experience and expertise spans public and private, domestic, and global organizations and is grounded in the importance of delivery of a culturally relevant program and service array.We integrate best, emerging, and evidence-based practices and extensive knowledge of the relevant statutory frameworks with practical approaches to create solutions in improved operational efficiencies, enhanced outcomes, culture change, and leverage of available funding. Our team members have worked in all levels of federal, state, and private programs, to include serving program executives, and have senior experience as national program consultants. We apply expertise gained through first-hand experience in domestic child welfare, international protection of orphans and vulnerable children, international adoption, juvenile justice; unaccompanied child refugee resettlement and unaccompanied minors, anti-trafficking services, developmental disabilities, substance abuse, self-sufficiency, human resources, federal and state social services IT systems, public assistance, aging, housing, domestic violence, and education to the broad spectrum of organizations and environments reflected in our portfolio.

Readiness Assessment and Gap Analysis

JKE&A specializes in providing strength-based organization gap analyses and assessment of readiness to engage in systemic transformation. We encourage organizations to make small and simple changes, quickly, and propose recommendations and options that fit with this approach. Our goal is to ensure our client’s always keep their focus on improvement of programs and services, using evidence-based practices whenever possible. JKEA brings fresh perspectives, frameworks, and metrics to human service organizations focused on the cutting edge of efficiency and creativity. JKEA offers customized and innovative solutions to organizations. JKEA offers a pragmatic approach to program development. can be readily implemented. assisted organizations considering becoming CBC lead agencies to assess agency and community readiness; and written multiple, successful proposals for State CBC lead agency procurements.
  • Development of evaluation strategies and planning
  • Development of Logic Models
  • Data collection
  • Statistical and qualitative analysis
  • Report preparation

Proposal Development and Writing

JKE&A continues to have a successful model for identification, pursuit, and capture of grant opportunities that are a solid match to our clients’ needs and capacity to administer and we have an extremely high, positive capture rate for grants that we write or assist with on behalf of clients. We take a systemic approach that ensures each proposal we write demonstrates both capacity and the added value that our client has to the procurement entity. With experience in the areas of Medicaid, Title IV-E, Title II-B, and TANF reimbursement for child welfare and clinically/medically indicated intervention services, JKE&A works toward delivering proposals that target proactive rate-setting and demonstrate solid understanding federal/state child welfare fund streams to include the use of braided and blended funding.

Strategic Program Design and Execution Planning

JKE&A has been repeatedly engaged to lead strategic planning efforts for organizations large and small pursuing systems change. We take an approach that considers an organization’s Strengths, Weaknesses, Opportunities, and Threats (SWOT) and uses a SMART approach to creation of plans that can be quickly executed. As part of the strategic planning that we have completed, our work often includes delivery of comprehensive community assessments completed through engagement of external partners who are key stakeholders in our clients’ work.

Community-Based Care Transformation

JKE&A has unique, first-hand experience – through positions of state child welfare leadership and in our consulting history – in leading large scale systems change associated with regional and statewide transition to Community-Based Care (CBC) models in child welfare in several states with various statutory models. This includes readiness assessment and planning; program and policy design and development; network development; staff transition; operations implementation; and transition of legacy caseloads. The team has also assisted small and large organizations to shore-up internal policy, procedure, and practice following partial or complete reorganization.

Through our individual and collective experiences with roll-out of CBC in different state structures, JKE&A has also been intimately involved with development and implementation of performance-based contracts that address federal and state outcomes, program-specific performance measures, and Key Performance Indicators (KPI). In addition, we have developed benchmarking for clients and have assisted with modification of contracts for future years. Our work has also included the use of penalties and incentives.

Research and Evaluation

We focus on goal-based program evaluation using Deming’s Plan-Do-Study-Act Cycle and the NIRN model. JKE&A conducts short-term and long-term project evaluation models to achieve client fidelity and outcome evaluation needs through:
  • Development of evaluation strategies and planning
  • Development of Logic Models
  • Data collection
  • Statistical and qualitative analysis
  • Report preparation

Accreditation Consultation

Through our proven approach, JKE&A provides the following accreditation services, which can be tailored to COA and CARF standards
  • Preparation: Strategic Planning and Review; Accreditation Team Development; Timeline Development; Process Performance Management and Risk Prevention Management – initial document and process review; HR Training; Staff Training; Board and Community Presentations; Policy and Procedure Development based on identified gaps
  • Assist with identification of applicable Standards
  • Preliminary Self-Study Preparation and finalization
  • Self-Study development and finalization
  • Preparation for Peer Reviewer Site Visit: Assist with identification of partner surveys; review program activities and case records against standards; prepare staff and Board members; conduct onsite mock interviews with all staff and Board members who will be interviewed; assist with preparation of all hard-copy documents for onsite peer reviewers’ use
  • Onsite or telephonic availability through the Onsite Peer Review
  • Assistance with responding to the Preliminary Commission Report (PCR)